Answers, clarity, confidence

Frequently Asked Questions

Everything you need to know about shipping with Chinese Brothers — from rates and routes to quotes and payments.

Popular Questions

The essentials most customers ask before their first shipment.

01

What is Chinese Brothers?

Chinese Brothers is a digital freight forwarding company focused on managing international cargo flows from China. We arrange FCL, LCL and Air Freight shipments worldwide and remain a single point of contact throughout the transportation process.

02

Why should I ship with Chinese Brothers?

Our focus on Chinese export allows us to consolidate cargo volumes and build stable freight flows with carriers. This gives us stronger purchasing power and access to competitive rates, capacity and shipping conditions while the customer works with one responsible company.

03

Who is responsible for my shipment?

Chinese Brothers manages the shipment and remains the customer's single point of contact throughout the process. We coordinate the carriers, agents and other logistics providers involved while managing the transportation from origin to final destination.

04

Where can Chinese Brothers deliver my cargo?

We ship cargo from China to destinations worldwide across major sea and air freight routes. Our core business is China to the world.

05

How do you obtain competitive freight rates?

Instead of negotiating every shipment separately, we consolidate cargo volumes across customers and routes. Larger and more predictable freight flows strengthen our negotiating position with shipping lines, airlines and logistics providers.

06

What types of shipments do you handle?

We provide Full Container Load (FCL), Less Container Load (LCL) and Air Freight services from China, including commercial cargo, regular supply chains and time sensitive shipments.

07

How do I request a freight quote?

Simply start a freight request through our platform. Instead of completing a long form, you can provide the shipment details through a guided conversation. We collect the required information, check available transportation options and return a quotation.

08

Who processes payments for Chinese Brothers services?

Payment processing and technology infrastructure are provided through Qubictron, an IT and payment processing company operating from a Dubai Free Zone.

09

Who founded Chinese Brothers?

Chinese Brothers was founded by Sergey Dzhashitov, founder of SeaRates.com. SeaRates was later acquired by DP World. Following the acquisition, Sergey spent seven years with DP World in Jebel Ali, working on the development of the global port operator's digital logistics ecosystem.

More Questions

Additional detail on how we operate, from warehousing to long term partnerships.

Yes. China is our primary specialization, but through our international agency network we can also arrange shipments between other countries when required.

No. You work directly with Chinese Brothers. Our team coordinates the operational parties behind the shipment, so you do not need to manage multiple providers yourself.

Yes. In fact, recurring cargo flows are an important part of our model. We can work with importers, distributors, manufacturers and e commerce businesses that require regular transportation from China.

Yes. Depending on the route and service requested, we can coordinate pickup in China, export handling, international transportation, transshipment, destination handling and final delivery.

Yes. We work with warehousing and logistics infrastructure in China and actively use our logistics hub in Jebel Ali, Dubai for cargo handling, consolidation, storage and further distribution.

Yes. For brands and online sellers sourcing products from China, we can support warehousing, order fulfillment and international distribution in addition to freight transportation.

Normally we need the origin, destination, cargo description, weight or volume, preferred shipping mode and expected shipping date. If some information is missing, our team can guide you through the request.

Qubictron provides the technology and payment infrastructure supporting Chinese Brothers. This allows the logistics operation and the digital payment environment to remain professionally separated while working as one service for the customer.

Yes. Dubai is an important part of our international logistics infrastructure. We actively work with the Jebel Ali logistics hub for cargo handling, storage, consolidation and distribution.

Chinese Brothers combines long term experience in freight technology, rate aggregation and international logistics with a much more focused operating model. Instead of trying to cover every logistics market equally, the company concentrates primarily on Chinese export and builds deeper carrier relationships, cargo volumes and operational expertise around this market.

No. We do not simply display rates or introduce customers to third party forwarders. Chinese Brothers manages the transportation process and remains the customer's logistics counterpart from the initial freight request through shipment execution.

Yes. We are particularly interested in building long term relationships with companies importing regularly from China. Stable cargo volumes allow us to plan capacity better, negotiate stronger carrier conditions and continuously improve rates and service for our customers.

Still have questions?

Our team is ready to help with anything not covered here.

Contact us